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Desktop alternatives to MegauploadWe've just had a plea in from OnSoftware reader for some help with a problem she's having with Windows Live Messenger. Shirley writes:
I have MSN Messenger Live 8 (or it might be 8.5) and I have a problem when I try to do video chats with my granddaughter. Sometimes when we both can see each other, but others she will not be able to see me, even though I can see her. Do you have any suggestions for me on how to correct this problem?
This isn't an uncommon problem, Shirley, and unfortunately there is no straight answer because the cause of the problem could be one of a number of things, related to your webcam hardware or software, or to Live Messenger. Here's what I'd recommend you try to do, in chronological order, until you find the solution:
- Check your hardware - It might sound obvious but you should make sure that your webcam is plugged in correctly and switched on. You should be able to see the device from the 'My Computer' panel the Windows Start menu. If it's not showing up then try reinstalling the driver software that came with your webcam.
- Update Live Messenger - It sounds like you're using an old version of Windows Live Messenger there, Shirley. Download the latest build of the program from here and install it. It could be that there are some compatibility issues with the version your granddaughter is using.
- Try Trillian - If you're still having no luck with the Live Messenger program, try switching to Trillian Astra instead. This is a free application that lets you make video conferences over a range of different instant messaging networks, including Windows Live. It's a great program, and I find it a lot more streamlined than Live Messenger (note, that your granddaughter wouldn't have to switch to using Trillian as well).
- Switch to Skype - If all else fails, you could always both switch to using Skype as your means of video chatting. The video features of Skype are second to none, and the call quality is excellent. This is the solution I always use for chatting with my friends - even with my buddies who I normally text chat with on Live!
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vivivagyok szeretek bulizni
where abouts can i get a simple answer to a question about my hotmail account????????????????????????? goofy
i tried msn beta and since then i can only send video calls no longer can i just send web cam can u tell me why? and iv changed back to a different msn and even tried the 2010 msn but still have the same problem i want to send web cam not video calls
i tried msn beta and since then i can only send video calls no longer can i just send web cam can u tell me why? and iv changed back to a different msn and even tried the 2010 msn and 2011 but still have the same problem i want to send web cam not video calls! help me please?
i have the new windows 2011 and i cant go on webcam (video chat) on it y is tht ??? can u halp me plz.
Think messenger stuffed up .So many off us like the 8.5 setup and dont like at all haveing to use vidio all the time .Dont like the latest messenger at all I dont think many do.Why change the base off a very good thing I miss being able to just cam and to do it in am offline mode.it makes for a peacefull chat dont you think?
i do not want to use video call, all i want to do is be able to use the cam with no video call. how can i do this? please help!
i downloaded the 2011 version but than i couldnt open my webcam it only lets me do video call so i installed 2009 version its still the same can someone help please
i Have windows live web messenger,and web messenger only let me chat and no webcam. now idid download windows live messenger version 2009. and still i cannot log on to window live messenger y? i even deleted web messenger and it still log me on from web messenger, y? can someone help me..please..
I can'T SIGN INTO MY MSN LIVE AS THERE IS AN ERROR PLEASE SORT THIS OUT FOR ME THANK YOU
my windows live is not exses
The video of the person on the other end,every now & then,gets covered over with a solid green sheet.Sometimes it's a black sheet.The same happens to my small live video picture (off to the side,i.e. the way the other person sees me). Very often, everything just freezes. I have an Imac 22.5. Also,quite often I am not able to sign in. When I finally am lucky enough to have signed in ,and I call the other person,my computer keeps making this terribly annoying musical sound,for ever and ever until it finally stops,without having made contact. This procedure gets repeated over and over,till I finally give up and use the telephone instead.Three nights ago, for some reason, everything worked fine.I sometimes wonder if Microsoft is doing this because of some ulterior motive.Anyhow , if you, or anyone else, has a solution to this problem I would be very grateful indeed.Many thanks in advance. Etienne Segers.
hear us people.... WE DO NOT LIKE MSN ESSENTIAL AT ALL we all have that problem with videocalls i just want to send and recieve webcam without a videocall...thx
Why doesn't remember my password etc.Even if i tick automatic,it doesnt.Its very fustrated as last month it was ok